Deadlines you can't miss
State law gives you days, not weeks. Without automated tracking, deadlines slip through the cracks — and the consequences land on your desk.
AI-native Public records request management
Public records requests,
answered in months.days.
FOIA Agent is the AI-native public records platform that classifies, routes, redacts, and releases records automatically — so your team meets every deadline, and your community gets answers faster.
The software does the labor. Humans make the decisions. The evidence for both is preserved.
The problem
Records requests are growing.
Your team isn't.
Request volumes keep climbing while statutory deadlines stay fixed. Most agencies still run the process on shared inboxes, spreadsheets, and hours of manual redaction in PDF editors — and every missed deadline is a compliance risk, a potential lawsuit, and a hit to public trust.
Redaction that eats your week
Manually finding and boxing out every SSN, phone number, and exempt passage across hundreds of pages is slow, stressful, and one missed field away from a privacy breach.
The same questions, over and over
A large share of incoming requests ask for records you've already released. Without a smart public archive, your team processes them all from scratch.
The platform
One platform for the entire request lifecycle.
From the moment a request arrives to the moment records are released, FOIA Agent automates the busywork and keeps humans in control of the judgment calls.
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Intake
An AI concierge helps requesters describe what they need, suggests already-public records, estimates fees, and routes the request to the right department automatically.
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Process
Requests are classified, prioritized, and assigned with configurable workflows for standard, expedited media, litigation, and police-records requests — each with its own deadline clock.
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Redact
The AI Redaction Workbench detects personal information and suggests exemptions across entire document sets. Staff review, adjust, and approve; redactions are permanently burned in, never just drawn on top.
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Release & report
Records go to the requester and, optionally, a public reading room. Every action is logged in an immutable audit trail, and annual FOIA reports generate themselves.
AI Redaction Workbench
Redact a 200-page file before your coffee gets cold.
AI proposes. Your staff disposes.
FOIA Agent reads every page the way your most careful reviewer would — flagging names, Social Security numbers, phone numbers, addresses, dates of birth, and financial data, then mapping each finding to the applicable exemption. Your staff stays in control: review AI suggestions side by side with the document, accept or override with one click.
When you approve, redactions are burned in: the underlying text is actually removed from the released file, not hidden under a rectangle. Every redaction is logged with its exemption citation — so when your attorney asks "why was this withheld?", the answer is one click away.
- AI detection of personal identifiers, contact info, and financial data
- Exemption suggestions mapped to federal FOIA and state frameworks
- One-click and bulk redaction across whole document sets
- True burn-in with release verification — zero recoverable redacted text
- Complete exemption log for every withholding decision
AI Request Concierge & Citizen Portal
The best request is the one you never have to process.
Requesters don't know your department structure or your records schedule — and they shouldn't have to. The AI Concierge greets every requester in plain language, helps them describe what they're looking for, and checks whether those records have already been released. When there's a match, the requester gets their answer instantly and nothing enters your queue.
For everything else, smart intake collects exactly what your team needs and gives requesters a fee estimate and expected timeline up front — with real-time status tracking from "Submitted" to "Released." Fewer "any update?" phone calls.
- Conversational AI intake with natural-language understanding
- Smart deflection to already-released records in the reading room
- Real-time status tracking with a clear visual timeline
- Up-front fee estimates, online payment, and fee-waiver requests
- Anonymous request support where your statute allows it
Compliance Command Center
Every deadline visible. Every action documented.
Your statute sets the clock; FOIA Agent watches it. Every request carries its own deadline based on your jurisdiction's rules and request type, with escalating alerts before anything goes overdue. Coordinators see the whole picture — queue, workload, deadline calendar — while department liaisons see only what's assigned to them.
Compliance isn't a report you assemble at year end; it's a dashboard you glance at every morning. And your annual FOIA report generates itself from data the system already has.
- Jurisdiction-configurable deadline engine with automatic escalation
- Role-based access: coordinator, processor, legal reviewer, liaison
- Live dashboard — response times, on-time rate, backlog, exemption usage
- Auto-generated annual and quarterly FOIA reports
- Immutable, tamper-proof audit trail retained for 7 years
Workflows, Analytics & Integrations
Built to fit how your agency actually works.
No two agencies process records the same way. FOIA Agent ships with proven workflow templates — standard requests, expedited media requests, complex litigation holds, CJIS-compliant police records — and lets you tailor every step, approval gate, and SLA without writing code.
Behind the scenes, analytics turn your request history into foresight: volume forecasting around elections and public events, bottleneck detection across departments, and requester pattern analysis.
- Pre-built workflow templates with drag-and-drop customization
- Predictive volume forecasting and bottleneck detection
- Executive and operational dashboards with exportable reports
- Integrations: email, payment processors, calendars, cloud storage
- Connectors for legacy RMS, ERP, HRIS, and ECM systems
Built for your role
Whoever you are in the records process,
FOIA Agent was built for your day.
FOIA Coordinators & City Clerks
See every request, deadline, and assignment in one queue. Stop being the human tracking system — let FOIA Agent chase the deadlines and departments so you can focus on judgment calls.
City & County Attorneys
Every redaction carries an exemption citation. Every action is in an immutable audit log. When a withholding is challenged, your documentation is already done.
IT Directors
Encryption at rest and in transit, role-based access control, SSO-ready authentication, and department-level data isolation — designed around government compliance frameworks from day one.
Police Records Units
A CJIS-aware workflow purpose-built for law enforcement records, with the redaction depth that victim privacy and investigative sensitivity demand.
The Public
A modern, accessible portal that answers in plain language, shows honest status updates, and often delivers records instantly from the public archive.
Your agency
Bring your own documents to a live demo and judge the results yourself.
Book a demoWhy agencies switch
Intelligence as the foundation,
not the add-on.
Legacy portals started as request trackers and bolted AI on later. FOIA Agent was built AI-first — which is why it can do things retrofitted systems can't.
| Capability | Legacy FOIA portals | FOIA Agent |
|---|---|---|
| AI architecture | Added on later | Native from day one |
| Redaction | Manual or basic auto-detect | Multi-category AI detection + exemption mapping + verified burn-in |
| Intake | Static web form | AI concierge with smart deflection |
| Routing | Manual assignment | Predictive classification & routing |
| Analytics | Historical dashboards | Predictive forecasting & bottleneck detection |
| Compliance | Assembled at year end | Live dashboard + auto-generated FOIA reports |
Design targets we're validating with pilot agencies — measured results will be published as pilots complete.
0%PII detection accuracy
0%+requests deflected before the queue
0%of request lifecycle automated
<$0cost per processed request
Security & trust
Built for the scrutiny government deserves.
Your IT reviewer's checklist is our baseline. Ask us for the full security overview — most agencies do before the second meeting.
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Encrypted end to endAES-256 at rest · TLS 1.3 in transit
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Role-based access controlDepartment-level isolation · SSO-ready
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Immutable audit logsTamper-proof · 7-year retention
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Compliance-aware by designCJIS-aware workflows · Section 508 · SOC 2 roadmap
Accessibility
The accessibility clock is already running.
DOJ's ADA Title II rule requires WCAG 2.1 AA conformance for government web services — and released records count. Accessible records service isn't a feature; it's part of the right of access.
FOIA Agent is designed to WCAG 2.1 AA and Section 508 across the whole requester journey — portal, status tracking, payments, and the released records themselves.
April 26, 2027
State & local governments serving 50,000+ people
April 26, 2028
Smaller agencies and special districts
Compliance dates per the current DOJ Title II rule — verify applicability for your agency with counsel.
Questions clerks actually ask
Frequently asked questions
Does FOIA Agent work with my state's public records law, or just federal FOIA?
Both. Deadlines, exemption frameworks, fee rules, and anonymous-request policies are all configurable to your jurisdiction — whether you operate under federal FOIA, a state public records act, or a local sunshine ordinance.
Does the AI make redaction decisions on its own?
No. The AI suggests; your staff decides. Every AI-detected item is presented for human review with a confidence score and suggested exemption, and nothing is released without staff approval. Every decision is logged.
Are redactions really permanent?
Yes. When redactions are approved, FOIA Agent generates a new release file with the redacted content removed from the document itself — not a black box drawn over live text. Original documents are preserved separately with strict access controls.
How is our data secured?
Data is encrypted at rest (AES-256) and in transit (TLS 1.3), access is role-based with department isolation, and every action is captured in a tamper-proof audit log retained for seven years.
Is the citizen portal accessible?
Yes — the portal is built to Section 508 standards, including screen-reader compatibility, keyboard navigation, and accessible document formats.
How long does implementation take?
There's no rip-and-replace: FOIA Agent connects to the records systems you already run, and we handle configuration of your jurisdiction's deadlines and exemptions with you. Ask us for a timeline for an agency your size.
Can requesters pay fees online?
Yes — fee estimation, invoicing, online payment, and fee-waiver requests are all built in.
What does it cost?
Pricing is based on your annual request volume — with unlimited staff users and requesters, always. Contact us for a quote tailored to your agency.
See your own documents redacted in minutes.
Bring a stack of real records to your demo. We'll run them through the AI Redaction Workbench live — and you can judge the results yourself.
- Live redaction on your agency's real (non-sensitive) documents
- Jurisdiction-specific deadline and exemption configuration
- 30-day pilot option to de-risk the decision
Pilot programs available for founding agencies · Unlimited staff users, always